Uno Tenants FAQs

This document is created for our valuable tenants to find answers for their questions.

What are Uno property contact details?
What are Uno property contact details? PH: (09) 361 7707 PO Box 8502, Symonds St, Auckland 1150 hello@unoproperty.co.nz www.unoproperty.co.nz
Fri, 23 Dec, 2016 at 1:50 PM
What I need to know about Rent?
What I need to know about Rent? All rent must be paid on the designated due date, and in advance at all times. Think of rent as a parking meter, you are pa...
Fri, 23 Dec, 2016 at 1:53 PM
What is “Rent in Advance”?
What is “Rent in Advance”? This is a concept that can be misleading due to its title and often creates confusion for tenants, especially at the end of any ...
Fri, 23 Dec, 2016 at 2:00 PM
How do you charge for “water” if it’s not included in my rent?
How do you charge for “water” if it’s not included in my rent? Where water is not included in the rent, we will always invoice you for your usage. You will...
Fri, 23 Dec, 2016 at 2:02 PM
Who’s responsible for Lawns and Gardens?
Who’s responsible for Lawns and Gardens?   Where lawns/garden maintenance is not included in the rent, we kindly ask you organise these to be maintained a...
Fri, 23 Dec, 2016 at 2:03 PM
Do I need to pay for other utilities?
Do I need to pay for other utilities? Our tenants have the opportunity to choose whichever utility provider they wish, whether it is transferring a current...
Fri, 23 Dec, 2016 at 2:06 PM
What I need to know about tenancy holders?
What I need to know about tenancy holders? All tenants listed on the tenancy agreement are jointly and severally liable for rent, damage etc. We strongly a...
Fri, 23 Dec, 2016 at 2:11 PM
Do I need to let my property manger know if there is Change of Contact Details?
Do I need to let my property manger know if there is Change of Contact Details? If either party on the Tenancy Agreement changes their contact details, the...
Fri, 23 Dec, 2016 at 2:12 PM
What are Routine Inspections?
What are Routine Inspections? Inspections are conducted every 3-4 months. You will be given a minimum 48 hour notice in writing via email and post. You may...
Fri, 23 Dec, 2016 at 2:13 PM
What are the processes for repairing and maintenance of the property?
What are the processes for repairing and maintenance of the property? We ask if you spot anything small or large to advise us immediately to avoid the risk...
Fri, 23 Dec, 2016 at 2:31 PM