Uno Tenants FAQs
This document is created for our valuable tenants to find answers for their questions.
What is the moving out and the bond refund process? When vacating the premises it is our goal to assist you in securing your bond refund. Your Property Ma...
Thu, 8 Nov, 2018 at 6:11 PM
What I need to know about the keys? If keys are not returned at the end of any tenancy, the tenant will be responsible for the cost of replacement locks an...
Fri, 23 Dec, 2016 at 2:50 PM
Why did I get a text saying my rent is later? I always pay rent on a Thursday? Our software tells us which date AND day you started. If you moved in on a ...
Thu, 8 Nov, 2018 at 6:12 PM
Why my water is almost doubled this month? Watercare do actual versus estimate readings every alternate month. There can be a discrepancy in amounts if Wat...
Fri, 23 Dec, 2016 at 2:53 PM