Uno Tenants FAQs

This document is created for our valuable tenants to find answers for their questions.

Do you have some tips Caring for The Carpet?
Clean Spills Immediately — Stains can be prevented easily by ACTING QUICKLY when spills occur. 1) SCOOP up solids before cleaning, 2) BLOT as much liqu...
Thu, 8 Nov, 2018 at 6:10 PM
Can I use the Fireplaces in the house?
Can I use the Fireplaces in the house?   If the property you are renting has a fireplace this cannot be used unless you have been given written permission...
Fri, 23 Dec, 2016 at 2:35 PM
Can I hang pictures in the house?
Can I hang pictures in the house? If you wish to install any new picture hooks you will need to get written permission from your Property Manager. Picture ...
Fri, 23 Dec, 2016 at 2:37 PM
What I need to do with Smoke Alarms?
What I need to do with Smoke Alarms? As of July 2016, all rental properties will be required to have working smoke alarms fitted to help ensure the safety ...
Fri, 23 Dec, 2016 at 2:38 PM
What to do if I found there is damage to the premises?
What to do if I found there is damage to the premises? It is the tenant’s responsibility to care for the exterior and interior of the residence, including ...
Fri, 23 Dec, 2016 at 2:40 PM
What I need to do about car parking?
What I need to do about car parking? Tenants should only park in their designated areas that form part of their tenancy. Please ensure that cars are not pa...
Fri, 23 Dec, 2016 at 2:41 PM
Can I keep pets in my rental property?
Can I keep pets in my rental property? Pets may only be kept at the property if you have first received written permission from your Property Manager or i...
Fri, 23 Dec, 2016 at 2:43 PM
What is a periodic tenancy?
What is a periodic tenancy? A periodic tenancy may be ended by giving 21 days notice to landlord in writing. We would also appreciate a call at the same ti...
Fri, 23 Dec, 2016 at 2:45 PM
What is a fixed term tenancy?
What is a fixed term tenancy? A fixed term tenancy cannot be terminated with notice prior to the expiry date. In the event that you need to break your fixe...
Fri, 23 Dec, 2016 at 2:47 PM
Do I need to give notice to vacate the premise?
Do I need to give notice to vacate the premise?      If you wish to vacate your property you are required by law to notify your Property Manager in writing...
Fri, 23 Dec, 2016 at 2:47 PM